• Assist authorised users in relation to operation of the hotel’s IS system hardware, various modules and supporting personal computers.
• Coordinates timely repair and return to service any faulty systems or items of equipment.
• Establishes and implements procedures to ensure backup of data in any IS system.
• Rebuilds data corrupted by either hardware or software faults.
• Coordinates the timely handling of any software fault reports or enhancement requests.
• Sets up emergency procedures to continue the operation of the hotel in the event of system failure.
• Provides manuals on the issue of IT systems and incorporates those manuals into the relevant operating procedures of the hotel.
• Establishes necessary security measures to prevent unauthorised access to the IS systems.
• Provides technical assistance to internal and external audit employees.
• Works with Sales and Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose

Bachelor’s degree or MBA or MSc in IT Management in information technology information technology formation Systems, or related field.

6+ years of progressive IT experience in systems administration, networking, or software development.

At least 3–5 years in a supervisory or managerial role leading IT teams or projects.

Strong knowledge of network infrastructure, cybersecurity, cloud computing, and enterprise systems.

Familiarity with database management, hardware/software troubleshooting, and IT compliance standards.

Ability to evaluate and implement emerging technologies.

Proven leadership and team management abilities.

Excellent communication, problem-solving, and decision-making skills.

Strategic thinking with the ability to align IT initiatives with business goals

How To Apply

Interested and qualified applicants are requested to apply through ethiojobs.com. Or You can contact the HR Executive, Selamawit at selamawit.bezunhe@hyatt.com for further details along with your strong CV.

Please make sure you mention the Position Title ‘Information System Manager’ in the subject line of your email application.

Only shot listed applicants will be contacted.

Hyatt Regency Addis Ababa,

+251 115 171 234