General Service Officer

Merq Consultancy PLC

Posted: Jan 29, 2026

Full time

Career Level: Mid Level(3-5 years)
Salary:
Location: Addis Ababa
Deadline: Feb 07, 2026

Organizational Overview

Monitoring, Evaluation, Research, and Quality Improvement (MERQ) is a private consulting firm established by a team of enthusiastic Ethiopian professionals with a mix of medical, public health, program evaluation, health care 

MERQ is a firm that aspires to be a pragmatic choice for those who are looking for genuine engagement in research, scientific inquiries, and program implementation. It has been operating in Ethiopia since 2013, has done several small-scale and large-scale undertakings of public health of social importance, and has collaborated with several local and international partners. MERQ primarily engages with its clients and funding sources through contractual agreements and grants. MERQ is currently seeking a highly skilled finance officer who is dedicated, detail-oriented, and proficient in financial management.

Position Overview: The General Service Officer will ensure the efficient flow of materials and the smooth operation of MERQ's office environment. This position is responsible for the meticulous management of inventory, the coordination of office functions, and the provision of essential support to various departments

Main Duties and Responsibilities 

Office Support

  • Perform a range of clerical duties, including filing, photocopying, printing, and document preparation.

  • Monitor office supply levels, proactively identifying and addressing shortages by placing orders or coordinating with relevant personnel.

  • Address office-related malfunctions and respond to requests or issues promptly to ensure equipment is functioning correctly and minimize disruptions. 

  • Coordinate with external vendors for repairs and maintenance as needed.

  • Provide support to Logistics, Procurement, and HR departments as required, assisting with administrative tasks and document preparation.

  • Greet and assist all visitors, clients, and vendors upon arrival, providing a professional and welcoming point of contact for the office.

  • Answer phone calls, take messages, and direct inquiries to the appropriate personnel.

  • Assist in the planning and coordination of company events, meetings, and travel arrangements for staff members, including venue booking, catering, and logistic

 Store Keeping

  • Receive and ensure the return of all field logistics to the store
  • Receive delivered items by checking in conjunction with the delivery order
  • Arrange the delivered items in a convenient way for control and monitoring
  • Updating and/or creating stock cards for all stock items immediately after reception of goods. 
  • In conjunction with the Logistics/Procurement Officer, performing physical stock counts in accordance with the already existing list; regularly update stock item list 

  • Ensure that all procurements of goods and services are carried out with the objective of MERQ obtaining the best value for money. 

  • Ensures that Assets are well managed and placed in Asset Management System.
  • Ensure proper recording and updating of asset register and ensure the appropriate coding and tags are placed on each item.
  • Ensure all lost, damage; stolen (or other) items are properly recorded in with an approved Disposal of Assets form. Ensure any necessary, supplement documentation is completed
  • Carry out any other tasks assigned by the supervisor or designated manager.

Employment: Full Time

Number of Positions: 1

Salary: Negotiable

Qualifications:

  • Bachelor of Science (BSc) or Bachelor of Art (BA) in any field with 0 experience or Diploma in any field with at least 3 to 5 years of relevant experience

  • Proficient in Microsoft Office Suite (Word & Excel).

  • Fluency in English (written and spoken) 

  • Strong organizational skills and attention to detail.

  • Excellent interpersonal and communication skills.

  • Ability to work independently and collaboratively within a team.

  • Ability to multitask and prioritize workload effectively.

  • Networking and negotiation skills.

  • Strong problem-solving abilities and a proactive approach to challenges.

How To Apply

Interested and qualified applicants who meet the requirements should submit their updated CV and Cover letter addressed to the office should be attached on the MERQ online application form through the following link:

General Service Officer - MERQ Consultancy
https://merqconsultancy.org/jobs/9992/general-service-officer/

Applications received after the closing date will not be considered and only those candidates that are short listed for interviews will be notified.


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