Branch Business Relationship Manager RMSME Dashen Bank (Hawassa District)

Company: Dashen Bank S.C.
Job Title: Branch Business Relationship Manager – RMSME
Location: Branches Under Hawassa District, Ethiopia
Employment Type: Full-time
Vacancy Number: DB_EX/HD/005/26
Application Deadline: October 9, 2026

About Dashen Bank

Dashen Bank S.C. is seeking qualified candidates for the position of Branch Business Relationship Manager – RMSME to lead business development activities at branches under the Hawassa District.

About the Job

The Branch Business Relationship Manager – RMSME is responsible for planning, organizing, leading, and controlling business development activities within the branch team in the assigned region.

The position is also responsible for attracting, deepening, and managing financial relationships to support deposit and loan growth, expand the Bank's Retail and MSME market segment, and promote and sell the Bank's products and services to existing and prospective customers.

Key Responsibilities

• Plan, organize, lead, and control business development activities within the branch team.
• Drive business growth within the Retail and MSME market segments.
• Attract new customers and strengthen relationships with existing customers.
• Support deposit mobilization and loan growth objectives.
• Identify and develop new business opportunities.
• Manage and deepen financial relationships with customers.
• Promote and sell Dashen Bank products and services.
• Support customer acquisition and retention through effective relationship management.
• Apply modern sales and marketing practices to improve branch performance.
• Use strong negotiation skills to prospect and close business opportunities.
• Build and maintain effective networks and stakeholder relationships.
• Apply knowledge of credit, risk management, and banking compliance requirements.
• Engage and influence senior-level stakeholders regarding business priorities and initiatives.
• Support project management and business development initiatives.

Qualifications and Experience

Education

Applicants must have a Bachelor's Degree in one of the following fields:

• Accounting
• Marketing Management
• Business Administration
• Banking
• Finance
• A related business field

Experience

• Minimum of 6 years of relevant work experience.

Functional and Technical Competencies

• Strong understanding of Retail and MSME banking.
• Distinguished professional experience in the banking sector.
• Knowledge of modern sales and marketing practices in the financial services industry.
• Strong negotiation skills and ability to prospect and close business.
• Strong networking and relationship-building skills.
• Good understanding of credit, risk management, and compliance requirements.
• Ability to engage and influence senior-level leaders on key business priorities.
• Project management skills.
• Strong analytical and critical-thinking skills.

Leadership Competencies

• Result Driven: Ability and commitment to achieve tangible outcomes and measurable results.
• Coaching: Ability to support the growth, development, and performance improvement of team members.
• Customer Insight: Ability to understand and anticipate customer needs, preferences, and behaviors.
• Partnership Engagement: Ability to build and maintain effective partnerships with stakeholders.
• Service Excellence: Strong commitment to exceptional customer experiences and service excellence.
• Risk Management: Ability to identify, assess, and mitigate risks affecting business objectives.
• Digital Savviness: Ability to leverage digital technologies and tools to support innovation, efficiency, and growth.
• Emotional Intelligence: Ability to understand and manage emotions to effectively influence and inspire others.
• Decisiveness: Ability to prioritize resources and make effective decisions that support organizational capabilities.

Behavioral Competencies

• Strong teamwork, collaboration, and communication skills.
• Ability to share knowledge, strengths, and expertise with team members.
• Active participation in organizational initiatives, projects, training programs, and CSR activities.
• Clear and effective exchange of information and ideas.
• Commitment to continuous improvement.
• Ability to respond quickly to changing business requirements.
• Adaptability and flexibility.
• Ability to build sustainable relationships with stakeholders.
• Ability to understand and respond to customer perspectives and experiences.
• Ability to use data to support informed decision-making.
• Professionalism, integrity, and respect in the workplace.
• Commitment to diversity, inclusion, and belonging.
• Authenticity, sincerity, and transparency in professional interactions.

Place of Work

The position is available at the following branches under the Hawassa District:

• Shashemene Arada Branch
• Dilla Odaya Branch
• Dilla Branch

How to Apply

Interested and qualified candidates should apply online through the Dashen Bank career portal.

Vacancy Number: DB_EX/HD/005/26
Job ID: 2222
Application Deadline: October 9, 2026

Apply Online

Applicants are encouraged to carefully review the vacancy requirements before submitting their applications.

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