Branch Manager Jobs in Ethiopia 2026 – ZamZam Bank (Harar)

Company: ZamZam Bank
Job Title: Branch Manager
Location: Harar, Ethiopia
Employment Type: Full-Time
Salary: As per the Bank's salary scale with attractive benefits

About ZamZam Bank

ZamZam Bank is Ethiopia's first full-fledged interest-free bank, committed to promoting financial inclusion through Shari'ah-compliant banking services. Named after the holy ZamZam water, the Bank is dedicated to sustainable economic growth by delivering innovative, affordable, and ethical financial solutions across its expanding branch network.

Job Summary

ZamZam Bank is seeking a qualified Branch Manager to lead its Harar Branch. The successful candidate will oversee branch operations, drive business growth, ensure excellent customer service, maintain compliance with banking policies, and lead a high-performing team to achieve the Bank's strategic objectives.

Key Responsibilities

• Lead and manage the overall operations of the branch.
• Drive customer acquisition, deposit mobilization, and business growth.
• Ensure excellent customer service and operational efficiency.
• Supervise, coach, and mentor branch staff to achieve high performance.
• Ensure compliance with internal controls, banking regulations, and Shari'ah principles.
• Monitor branch performance and implement improvement strategies.
• Promote the Bank's products and services to existing and prospective customers.
• Build and maintain strong relationships with customers and stakeholders.
• Prepare branch performance reports and support strategic decision-making.

Qualifications

• Bachelor's Degree in Economics, Management, Accounting, or another business-related field.
• Minimum 5 years of banking operations experience.
• At least 2 years of experience as a Senior Officer, Customer Service Manager, or Customer Service Supervisor in branch banking.

Required Competencies

• Branch Management
• Leadership and Team Building
• Internal Control
• Sales and Marketing
• Customer Relationship Management
• Coaching and Mentoring
• Time Management
• Problem Solving
• Negotiation Skills
• Effective Communication
• Knowledge of Core Banking Applications

Salary and Benefits

• Competitive salary based on the Bank's salary scale.
• Attractive employee benefits package.
• Career development opportunities within a growing interest-free banking institution.

How to Apply

Interested applicants who meet the requirements should submit the following documents in PDF format:

• Application Letter
• Updated CV
• Educational and Professional Credentials

Apply through the official application link within 7 days from the date of the vacancy announcement.

Only shortlisted applicants will be contacted.

Apply Here

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