Junior Branch Operation Support Officer – Amhara Bank S.C.

Company: Amhara Bank S.C.
Position: Junior Branch Operation Support Officer
Location: Addis Ababa
Experience: 1 year of relevant banking experience

About the Job

Amhara Bank S.C. is looking for a Junior Branch Operation Support Officer to provide regular support and facilitation to regional offices and branches in their efforts to expand branch operations, mobilize resources, improve revenue, and strengthen customer relationships.

The position will support branch operations, resource mobilization, branch expansion, cross-selling, customer retention, policy and procedure implementation, and coordination between branches and Head Office.

Key Responsibilities

General Functions

• Assist in developing and implementing strategies that provide necessary support and facilitation to branches and regions to maximize revenue.
• Provide support and facilitation to ensure the smooth operation of regional offices and branches.
• Participate in the development, review, and proper implementation of branch operation procedures.
• Collect and organize branch and regional inquiries regarding facilities and services required from Head Office.
• Follow up to ensure branch and regional requests are addressed appropriately.
• Collaborate with other departments, regional offices, and branches on resource mobilization, branch expansion, cross-selling, and customer retention activities.
• Identify and propose improvements or changes to existing operational formats where required.
• Perform other related duties assigned by the supervisor.

Specific Functions

• Provide the required assistance in all activities of the assigned work unit.
• Properly maintain important files and records and make them available when required.
• Promote teamwork, collaboration, and transparency in the workplace.
• Adhere to the Bank's internal control system and risk management program.
• Participate in developing, reviewing, and implementing policies, procedures, plans, budgets, and performance reports of the division.
• Provide relevant departments with timely, accurate, complete, and relevant performance reports.
• Handle other related activities as required.

Qualifications and Experience

Educational Qualification

• BA in Business Management, Accounting, Economics, Business Administration, Finance and Economics, or another related field.

Work Experience

• Minimum 1 year of relevant banking experience.

Required Skills

• Strong coordination and networking skills.
• Ability to coordinate multiple tasks effectively.
• Ability to work under pressure.
• Good teamwork and collaboration skills.
• Strong organizational and follow-up abilities.
• Development-oriented mindset.

How to Apply

Interested applicants who meet the above requirements are invited to apply online through the Amhara Bank vacancy portal.

Apply Here

Application Period: September 22, 2026 to September 26, 2026

Applicants must apply within five consecutive days from the date of the vacancy announcement.

Important Notes

• Female applicants are highly encouraged to apply.
• Only shortlisted candidates will be contacted.
• Hard-copy or physical applications will not be accepted.
• Amhara Bank S.C. reserves the right to cancel the advertised position.

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