Strategy and Change Management Officer II

Company: ZamZam Bank S.C.
Duty Station: Addis Ababa, Ethiopia
Employment Type: Full-time

About ZamZam Bank

ZamZam Bank S.C. is Ethiopia's first full-fledged Interest-Free Bank, providing Sharia-compliant financial services while focusing on financial inclusion, innovation, professional excellence, customer service, and sustainable economic development.

The Bank is seeking a qualified and results-oriented professional to join its team as Strategy and Change Management Officer II.

Job Purpose

The Strategy and Change Management Officer II will support the design, implementation, and monitoring of strategic initiatives and change management processes that contribute to the Bank's growth and transformation.

The position will help ensure strategic alignment with ZamZam Bank's Sharia-compliant mission, facilitate organizational change, and promote continuous improvement and agility across business units.

Key Duties and Responsibilities

• Assist in developing and updating the Bank's strategic plans in alignment with organizational goals and Islamic finance principles.
• Support the implementation of organizational change management initiatives.
• Prepare communication plans, training materials, and stakeholder engagement activities for change projects.
• Monitor the progress of change initiatives and identify implementation risks, challenges, and resistance.
• Prepare regular reports on the progress and impact of change management initiatives.
• Analyze existing business processes and recommend improvements to increase efficiency and agility.
• Ensure business process improvements support Sharia compliance.
• Coordinate with different departments to facilitate the implementation of strategic and change initiatives.
• Collect and analyze data related to strategic objectives and change outcomes.
• Support performance monitoring and contribute to periodic strategic progress reports.
• Promote continuous improvement and adaptability across the organization.
• Perform other related duties assigned by management.

Qualifications and Experience

Education

• BA Degree in Economics, Management, Accounting, or another business-related field.

Experience

• Minimum of 3 years of relevant experience.
• At least 1 year of experience as Officer I in the change management area.

Key Competencies

Candidates should have strong skills in:

• Change management processes
• Strategic alignment
• Data collection and analysis
• Analytical thinking
• Communication and stakeholder engagement
• Adaptability and resilience
• Initiative and accountability
• Strategic planning and performance monitoring

Additional Advantage: Knowledge and understanding of Interest-Free Banking.

What ZamZam Bank Offers

• Purpose-driven career opportunities in Interest-Free Banking.
• Professional and career development opportunities.
• Exposure to digital transformation and modern banking services.
• Opportunity to contribute to financial inclusion in Ethiopia.
• A professional, inclusive, ethical, and socially responsible work environment.
• Competitive salary and attractive benefits.

How to Apply

Interested and qualified applicants should submit:

• Application letter
• Updated CV
• Educational credentials
• Work experience documents

Applicants should submit their documents in PDF format and clearly indicate the position they are applying for.

Apply Here

Application Deadline: Within 7 days from the date of the announcement.

Important Notice

• Only applicants who meet the stated minimum requirements will be considered.
• Only shortlisted candidates will be contacted.
• ZamZam Bank reserves the right to use appropriate assessment methods during the recruitment process.
• Applicants are expected to provide accurate and verifiable information.

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